Legal Notice

This English version is provided for convenience. In the event of any discrepancy, the French version prevails.

1. Website publisher

The Hexeli website, accessible at https://hexeli.com, is published by:

OZALO
Single-shareholder simplified joint-stock company (SASU) with a share capital of 500 euros
Registered with the Paris Trade and Companies Register under number 989 435 904 RCS Paris

  • SIREN: 989 435 904

  • SIRET: 989 435 904 00010

  • EU VAT number: FR54 989 435 904

  • Registered office: 60 rue François 1er, 75008 Paris, France

  • Phone: +33 1 84 16 45 42

  • Email: support@hexeli.com

Hexeli is the trade name under which the website and its services are operated.

2. Business activity

Hexeli is an online store specializing in the sale of LED lighting solutions intended in particular for garages, workshops, detailing centers, showrooms, retail spaces, as well as professional and residential spaces.

The Hexeli catalog includes in particular hexagonal LED lighting systems, available in various formats, dimensions and configurations, as well as the accessories and components required for their installation, connection and use.

Technical specifications, dimensions, power ratings, configurations and included items are specified on each product page.

3. Publishing director

The publishing director is:

Mathieu Salou, President of OZALO.

Contact: support@hexeli.com

4. Hosting and technical platform

The website is operated using the Shopify platform.

For merchants located in the European Economic Area, Shopify services are provided by:

Shopify International Limited
The Sidings, 4th Floor
Grand Canal Quay
Dublin D02 E7K8
Ireland

Company registered in Ireland under number 560279
VAT number: IE 3347697KH

Shopify's parent company is:

Shopify Inc.
151 O’Connor Street, Ground Floor
Ottawa, Ontario K2P 2L8
Canada

Website: https://www.shopify.com

5. Intellectual property

All elements accessible on Hexeli.com, including texts, photographs, videos, illustrations, logos, trademarks, graphic elements, product pages, tools, features, design and structure of the website, are protected by intellectual property rules.

Unless prior written authorization is given by OZALO, any reproduction, representation, adaptation, modification, extraction, distribution or exploitation, in whole or in part, of these elements is prohibited.

Any unauthorized use may constitute an infringement of intellectual property rights and give rise to liability on the part of its author.

Trademarks, trade names, logos, photographs and content belonging to third parties remain the property of their respective owners.

6. Liability

Hexeli strives to ensure the accuracy, currency and availability of the information published on Hexeli.com.

Despite the care taken with the website's content, errors, omissions, interruptions or temporary unavailability may occur. Hexeli reserves the right to correct, modify or update the website's content at any time.

The information available on the website does not relieve the user of the obligation to check the technical specifications, dimensions, power ratings, installation conditions, electrical connection conditions and safety rules applicable to the product concerned.

Lighting products must be installed and used in accordance with the instructions provided, the specifications stated on the product pages and the applicable regulations.

Where the nature of the installation or regulations so require, the involvement of a qualified professional may be necessary, in particular for operations relating to electrical connection.

Hexeli cannot be held liable for damage resulting exclusively from misuse of the website or the products, from installation or connection not in accordance with the instructions, from unauthorized modification of the product or from an event beyond its control.

Nothing in this legal notice limits the legal guarantees or the mandatory rights granted to consumers.

7. External links

The website may contain links to websites or services operated by third parties.

Hexeli has no control over their content, availability or practices and cannot be held liable for the information or services offered by these third-party websites.

Creating a link to Hexeli.com must not harm the image, rights or interests of Hexeli or OZALO.

Prior authorization may be required where such a link is created in a commercial context.

8. Personal data

OZALO is the controller of the personal data processing carried out in connection with the operation of Hexeli.com.

The data collected may be used in particular to:

  • manage orders and payments;

  • organize deliveries and returns;

  • provide after-sales service;

  • respond to user requests;

  • manage customer accounts;

  • prevent and detect fraud;

  • comply with legal, tax and accounting obligations;

  • send commercial communications where permitted by applicable regulations;

  • improve the operation, performance and user experience of the website.

Information on the processing carried out, retention periods, data recipients and the rights of data subjects is detailed in the Privacy Policy available on Hexeli.com.

In accordance with applicable personal data protection regulations, users may, depending on their situation, have rights of access, rectification, erasure, objection, restriction and portability of their data.

For any request relating to personal data, users may write to:

support@hexeli.com

9. Cookies

Hexeli.com may use cookies and other trackers necessary for its operation as well as, subject to the user's choices where required, tools intended in particular for audience measurement, improving the user experience or delivering advertising communications.

Where required by regulations, non-essential cookies and trackers are only placed after obtaining the user's consent.

Users may accept, refuse or change their preferences using the cookie management tool available on the website.

For more information on the use of cookies and other trackers, users are invited to consult the Cookie Policy available on Hexeli.com.

10. Consumer mediation

After sending a written complaint to Hexeli's customer service and in the absence of a satisfactory amicable solution, the consumer Customer may refer the matter free of charge to the competent consumer mediator:

Centre de la Médiation de la Consommation de Conciliateurs de Justice – CM2C
49 rue de Ponthieu
75008 Paris
France

Phone: +33 1 89 47 00 14
Website: https://www.cm2c.net
Online referral: https://www.cm2c.net/declarer-un-litige.php

The consumer remains free to accept or refuse recourse to mediation and retains the option of bringing the matter before the competent courts under the conditions provided for by law.

11. Governing law

The website and this legal notice are governed by French law.

Any dispute will, as far as possible, be the subject of an attempt at amicable resolution before being brought before the competent court.

Where the user acts as a consumer, the mandatory consumer protection rules applicable to them remain reserved.

12. Contact

For any question regarding the website, the lighting products or an order:

Hexeli – OZALO
60 rue François 1er
75008 Paris
France

Phone: +33 1 84 16 45 42
Email: support@hexeli.com